Wachovia Takes HR Process Back From Hewitt
Wachovia is taking back a number of HR processes it had outsourced to Hewitt
Associates, a potential blow for the Lincolnshire, Illinois-based HRO
provider. In 2005, Wachovia signed a seven-year deal with Hewitt to oversee payroll,
call center, benefits administration and various learning processes for its
90,000 employees. The contract, which was one of a slew of wins for Hewitt in
the wake of its Exult acquisition, was valued at $450 million, according to
research firm IDC.
Now the Charlotte, North Carolina-based financial services company will take
everything but benefits administration and customer service back in-house or to
other vendors.
clipped from workforce.com
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